Our company must be informed immediately if any undesirable situation occured during the use of the machine,

First of all, it is required to record a video showing the problem and to send it to our company.

A free technical service will be provided by online call if the problem can be solved in a short time.

If on-site service is required, and after confirmation with the customer, our technical service team will visit the place where the machine is installed to make the necessary. The on-site service is payable.